In this tutorial, we’ll walk you through setting up a complete water park ticketing system using Oveit. We’ll cover how to sell tickets, integrate add-ons, use wearables like wristbands, and ensure a smooth experience from ticket purchase to in-venue purchases. Let’s get started!
1. Setting Up Ticket Options #
Start by creating ticket types for your water park event. Here’s how:
- Create an Event: For this example, we’ve set up an event called Splash Paradise with ticket prices starting at $75. You can adjust pricing to fit your needs.
- Ticket Types: We’ll create two types of tickets: the Family Pack and the VIP Pack Experience. You can also set up incentives, like offering a $20 discount when two or more tickets are purchased together.
This helps maximize group sales while simplifying the ticketing process for families and groups.
2. Adding Upsells and Add-Ons #
After setting up your tickets, you can add extra features to increase revenue:
- Add-ons: Offer additional services like merchandise (e.g., free t-shirts), exclusive ride access (like fast lanes), or in-venue experiences such as a VIP dinner.
- Top-ups: Guests can also add a cash top-up to their virtual wallet, allowing them to make purchases within the water park without carrying cash or cards. For example, in our demo, we added $100 to the wallet along with the tickets.
These options encourage your guests to spend more and enjoy extra perks, all while simplifying their experience.
3. Simplifying Payments with Wearables #
At a water park, handling cash or even smartphones can be inconvenient. That’s where wearables, like wristbands, come in handy. Here’s how you can use them:
- Wristbands for Cashless Transactions: Each guest can receive a wearable wristband when they arrive. The wristband contains all of their ticket details, including access to fast lanes, meals, and merchandise they’ve purchased. The wristband also stores any top-ups they’ve added, which can be used for food, drinks, and more in the park.
- How It Works:
- Once a guest’s wristband is scanned at a point of sale, it shows all the benefits they’ve pre-purchased—such as the VIP Pack Experience, fast lane access, and VIP dinner.
- If they want to add more perks (like an extra dinner for a friend), you can simply update their wearable with the new purchase at the point of sale.
This cashless and contactless payment system improves convenience and encourages spending.
4. Managing Guest Purchases and Benefits #
After a guest has made their ticket purchase and added their perks, the next step is managing these benefits in-venue:
- Scanning and Redeeming Perks: When guests arrive, they scan their wristbands to redeem their purchases—whether it’s fast lane access or their VIP dinner.
- Adding New Purchases: If they want to buy additional perks on the spot, like another dinner or extra tokens for rides, you can easily update their wristband with the new purchases.
This process makes it easy for guests to enjoy their visit without worrying about carrying cash or tickets.
5. Using OveitPay for Cashless Payments #
OveitPay makes it easy for guests to use their pre-loaded funds throughout your water park:
- Top-Up Wallet: Guests can load money onto their wristband when they buy tickets or at any time during their visit. They can use these funds for food, drinks, souvenirs, and more.
- Spending and Balance Tracking: Each time a guest makes a purchase, their remaining balance is updated in real-time. If they don’t spend all their funds, they can either add more money or withdraw any remaining balance at the end of their visit.
This cashless payment system not only speeds up transactions but also increases guest spending by eliminating the need for cash or cards.
6. Connecting the Full Guest Journey #
Oveit’s system connects the entire guest experience, from ticket purchase to post-visit engagement:
- Pre-Visit: Guests can purchase their tickets online, choose their add-ons, and load money onto their wristband.
- In-Venue: Once in the park, they can use their wristband to redeem their purchases, make payments, and buy more add-ons if desired.
- Post-Visit: After their visit, Oveit helps you remarket to guests by analyzing their spending and engagement data. Use this information to send targeted offers and encourage repeat visits.
7. Real-Time Visitor Insights #
Oveit tracks all guest activity, including purchases and in-venue behavior, providing you with valuable insights:
- Monitor Spending: See how much guests are spending and where, helping you identify popular areas and optimize revenue.
- Guest Behavior: Understand how guests move through the park and interact with different attractions, allowing you to improve their experience.
Conclusion #
With Oveit, setting up ticketing for your water park and integrating wearables is easy. You can offer a seamless guest journey, from ticket purchase to in-venue experiences, while increasing revenue through upsells and cashless payments. Want to see it in action? Try Oveit’s demo today and streamline your water park’s operations!
