How to add pre-recorded content (media) to your channel

From day 1, our goal with Streams.live was to enable content creators to monetize their passions and expertise. As a result, we added the option to upload pre-recorded materials (media), which might be part of a hybrid experience or solely pre-recorded. Based on your active membership, you have the option to upload video and audio files in a matter of seconds.

Please allow us to guide you through the process of uploading pre-recorded content (media) within your channel:

 

Step 1 → Select the ‘Live Start’ option which is available on the right side of your event’s name.

 

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Step 2 → Select the ‘upload’ icon to open the available pre-recorded media features.

 

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Step 3 → Select the ‘Choose files’ option to upload pre-recorded video or audio files from your personal device.

 

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Step 4 → After you upload your video or audio content, you have the option to choose your own title and description for the uploaded media. Right below the title, you can see the amount of storage used by the uploaded media. In the top right-hand corner, the loading bar displays in percentages the amount of storage used until now. By placing the cursor on that bar, you can see the exact storage amount (e.g.: 89 MB of 8 GB).

 

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Once the media file is uploaded, you can begin to share it with your viewers. Depending on which channel you decide to upload your media, your viewers can access it as long as they have a ticket code. To share your channel, simply copy the available Permalink and paste it on your own marketing mediums (website, social media, newsletter etc.)

What is RTMP and how can it help me stream live content?

RTMP stands for ‘Real time messaging protocol’. It started out as a proprietary protocol developed by Macromedia for streaming audio, video, and data over the Internet, between a Flash player and a server. Back in 2005, Macromedia was purchased by the well-known computer software company, Adobe Inc. The protocol initially designed by Macromedia had many gaps to be filled and after the purchase, Adobe significantly improved its features. 

So, what is RTMP exactly?

In simple words, RTMP is a video streaming protocol that makes high quality live streaming possible. In its early stages, RTMP was a proprietary protocol, but now it is an open specification and its features are available to a larger audience. Its main purpose is to deliver high speed transmission of audio, video and data between the server and a specific flash player. With RTMP, users can avoid latency in communication and deliver live content smoothly. Video streams are split in fragments, aggregating them into a single connection. This way, streamed content becomes available across multiple channels, simultaneously. It assures that each channel meets its bandwidth, latency, and other specific quality requirements. Big social media players such as YouTube, Facebook and Twitch are compatible RTMP channels. A live stream can occur at the same time, across any approved channels and even on personal websites.

Computer camera vs RTMP on Streams.live

Before deciding on whether using the computer camera or RTMP for your live stream, you need to answer some critical questions:

  1.       How broad and diverse is your audience?
  2.       Where do you plan to share your streamed content (websites and platforms)?
  3.       What type of streaming setup do you need to use (hardware)?

If you plan to host a live stream for a large and diverse audience, make it available on multiple streaming channels simultaneously and use professional gear to record it , RTMP is what you are looking for. Since it’s not linked to a shared cloud, your live stream will experience minimal delay (latency) and a high-video quality.

 

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When using the computer camera, the information is processed through an additional layer (server). It is processed through a shared cloud and it can result in lower resolution and higher latency. Besides that, if you plan to amaze your audience and create a live event experience with special effects, you will not be able to use your own gear and sophisticated hardware. However, by using the computer camera, users can stream live content straight from their smartphone’s camera.

 

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To wrap up, the RTMP feature is dedicated to advanced users that require higher levels of production. It provides the alternative of using professional gear to record live content for a broad and diverse audience.

How can a modern cashless payment solution benefit a hotel or resort

Long gone are the days where your hotel guests would sign their name and room number on a piece of paper to keep record of what they consumed. Hotel guests expect effortless transactions during their stay, not having to search for cash or credit cards to use the hotel services. With the rapid improvement in terms of payment alternatives, it shouldn’t be necessary for your guests to find a place to store their credit cards or cash while wearing a swimsuit. Instead, hotels and resorts need to embrace this change and act accordingly to retain their guests and transform them into loyal ones.

Adapt hotel payments and amaze your guests

Most hotels and resorts are using key cards with NFC chip integrated for room access. After the check-in process, when rooms are already allocated, the NFC key card takes the role of a traditional key, enabling hotel and resort guests to access their rooms with it.

The NFC key card can take on a lot more responsibilities than just opening a door. It can simply become a friendly and secure payment tool, allowing those guests wearing a swimsuit to enjoy their favorite cocktails in no time. Now, you might think that at the end of the day, a key card is still a card, which still needs a place to be stored while your guests enjoy the crystal-clear water. To avoid overthinking, the NFC chip can be integrated in different wearables, not only inside a plastic card. For a resort where guests spend most of their time at the beach, a silicone wristband with NFC integrated can be a great solution. Being waterproof, your clients can buy their favorite drinks, even from the swimming pool.

p.s.: the silicone wristbands can be fully customized based on your hotel’s brand and design

 

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The process of using NFC payments and access control for a hotel or resort

 

1. Creating an account and activating the NFC wristband

By linking the cashless payment software with the hotel’s property management service, the NFC bracelet can be activated with your guest’s details stored inside the chip. The information required for booking the room, such as name, e-mail address, telephone number, can be synchronized with the NFC wristband for securely completing cashless transactions within your hotel or resorts premises.

2. Adding money onto the NFC wristband

Depending on your guest’s individual preferences, they might decide to top-up their cashless payment account by visiting the reception or by downloading a mobile app. The receptionist simply asks for the preferred payment method and the exact amount to be added on that account. At the reception, guests can top-up by either cash or credit/debit card. Topping-up through the mobile app allows your guests to add money from anywhere, as long as they have stable internet connection and a valid credit/debit card.

Instead of going through the top-up process, you can allow your guests to pay for the goods and services consumed at the end of their stay, during the check-out stage. The process of paying for goods and services will remain the same, the only difference being that instead of going to a top-up point, guests will have an unlimited amount loaded onto the cashless payment account. This option will most likely increase the overall sales within your hotel or resort. It is up to your hotel’s policy to decide if this would be a preferred option or not.

 

 

adding funds into Oveit's cashless payments system

 

3. Checking the available balance

The available balance can be verified through the mobile app or by visiting any point of sale within the hotel or resort. After completing a transaction, the remaining balance is clearly displayed for every guest. This way, your guests will always know if it’s time to top-up or if they still have enough credit on their account.

4. Access credentials for hotels and resorts

Within your hotel, there might be a special lounge/bar designed for your loyal guests. To verify who is entitled to use those designated areas designed for your frequent guests, a simple tap of the hand does the job. The receptionist needs to assure that this benefit is linked and stored on the NFC wristband, during the check-in process.

 

                                                

 

5. Withdrawing the remaining balance

At the end of their stay, some of your guests might still have some remaining balance on their account. It is their right to withdraw it or leave it to be spent on a future trip within your hotel chain. They can either withdraw the remaining balance by visiting the reception or they can do it on their own from the mobile app. At the reception, they have the option to receive the remaining balance in cash or in a bank account if they used a credit/debit card to top-up.

 

example of withdraw from Oveit's cashless payment system

Hotel and resort payments with Oveit

We understand how important it is for a hotel or resort to offer a modern and well-developed payment solution for its guests. That’s why we’ve decided to expand and adapt our payment and access control solution in this area.

Our reporting feature allows you as a hotel manager to step up your game and be ahead of your competitors. It allows you to tailor experiences based on behavior and preferences. Based on our reporting feature, you can find out which services, restaurants and activities within your hotel are most enjoyed by individual guests.

The hospitality industry is all about delivering that personal touch to its guests. Hotels and resorts are no exception from that. With Oveit, getting to know your customers and tailoring experiences based on their preferences has never been easier. Find out more on how you can develop your local economy with Oveit!

 

 

How to improve the user experience within a theme park

Theme parks are a great way to offer recreational experiences for people of all ages. Many consider it a place of escape where the big burdens of everyday are left behind. Being a very competitive environment, theme parks around the world need to focus on delivering unique and tailored services from the very beginning.

Ticketing & Access control for a Theme Park

Most transactions take place in the online environment. In the case of a theme park, the most common online transactions involve the purchase of tickets and merchandise. Usually, clients can choose from ticket categories with pre-defined benefits included. For instance, a standard pass might guarantee entrance inside the park with a limited number of rides included in the ticket price, while the special pass might include everything that’s included in the standard pass plus some additional rides and parking.

What if one of your clients is interested in buying the standard pass with parking included?

The ticket categories mentioned above are not designed to fulfill the need of buying a standard pass with parking included. This might be considered as an impediment for some clients, influencing their purchasing behavior. Instead, a fully customizable ticket option can have a positive impact on the user experience and loyalty. We thought about this inconvenience and we decided to allow our clients to be in charge of customizing their tickets and therefore their experience. The screenshot below gives an idea of how this process would work. The standard pass is mandatory and as previously mentioned, it only includes entrance and access to a limited number of roller coasters. Based on individual preferences, clients can simply add their own optional extras. This way, guests will only pay for what they choose to experience. Paying one price results in guests paying for attractions that won’t be used or experienced. If someone decides to visit a theme park only to spend time with the family, there is no reason for that individual to pay the same amount as the others.

 

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Cashless payments for a theme park

Once at the theme park, customers have their unique electronic tickets ready to be scanned and paired with an NFC/RFID wristband or card. As soon as the pairing process is completed, the NFC chip will have all the relevant information stored in it, meaning that the actual ticket becomes a cool personalized bracelet or card that can be kept as a souvenir.

Besides checking access control rights, the NFC/RFID wristband can also be used as a cashless payment solution. Clients can opt to add credit prior to their arrival and afterwards as well, therefore eliminating the need of paying by using cash or debit/credit card. Maybe one of the clients didn’t add the dining experience as an optional extra when purchasing the ticket. In this case, the wristband can easily become a friendly payment tool. It can be topped up online through a mobile app or by visiting a physical top-up station inside the theme park. This way, transactions can be completed in a matter of seconds, considerably decreasing the waiting time.

Reports that can be used strategically based on purchase behavior within a theme park 

Adopting this kind of solution brings many benefits but having access to detailed reports regarding the purchasing behavior throughout the park is one that shouldn’t be ignored.

Customers may be required to provide details such as their name, e-mail address, age and city to complete the ticket purchase. Of course, their consent will be granted before collecting this kind of information. By doing this, theme park managers can approach strategic marketing campaigns, based on demographics. It is of great importance to communicate with your audience and keep them updated with special offers designed to increase the likelihood of having them back in the near future.

Being well informed regarding the peak hour’s arrivals can also be important for a theme park manager. To avoid congestions when demand for rides, activities and facilities fluctuates during the day, optimizing the visitors stream in the park and minimizing waiting times is very important. Theme park planners can get accurate estimates to peak visitor volume from the available reports, therefore delivering a professional service for the guests.

The theme park environment is a very competitive one, where innovation should always be brought to the table. The changing demands of the consumers need to be catered since they always demand innovations and unique experiences. For additional information on how you can create and deliver an Economy as a Service for your theme park, feel free to contact us!

 

How can a cashless payment solution benefit club parties

The most epic parties are those which are memorable and well organized. Attention to small details can have a considerable impact, especially if you are aiming for future editions or for the overall success of your nightclub. Cashless payment solutions are adopted by more and more festivals and large events nowadays, but nightclubs might want to consider this as a viable solution as well. This innovative alternative has proved to be capable of solving some of the most common organizational issues for festivals and large events, such as: waiting time; security and user-experience. From the perspective of an event organizer or club owner, adopting this kind of technology proved to result in larger revenue streams and positive feedback coming from the attendees.

The actual payment process when using a cashless payment solution for a club

Tap & pay! This is how I would explain Oveit’s cashless payment process in two words. However, this might not be as self-explanatory for you as it is for me.

Instead of paying with cash or a credit/debit card, a wristband or card with an NFC chip integrated will take on these important roles. Once at the bar, your attendees simply order their favorite beverage, tapping their NFC tag to finalize a purchase in a matter of seconds. They won’t have to search their pockets for cash while feeling the pressure from those waiting in line to order as well.

Your clients might decide to top-up credit in advance or during their night out, inside the club. To add credit in advance, attendees should download the Oveit mobile App and create an account.

To be on the safe side, placing physical top-up points inside the venue is recommended. Not all of your clients will have the mobile App downloaded and this needs to be foreseen. At the top-up stations, attendees might be allowed to buy credit with cash and credit/debit card.

Easy & fun menu management for bartenders 

In this kind of environment, a drinks menu might change quite often. It is not easy to remember dozens of prices, keeping in mind that drinks can be mixed in so many ways.

To avoid awkward situations, such as asking one of your colleagues how much a drink is or even worst, searching for it by yourself in the menu, a fully customizable menu can solve and avoid situations like this.

When using Oveit, bartenders have the option to fully customize the menu by logging in with their credentials on any Android device. Instead of having a standardized menu, where products are displayed in the exact same order, our platform allows your employees to place the products where they think it’s most relevant and efficient. The main purpose of this feature is for transactions to be completed as fast and secure as possible.

 

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Detailed customer reporting & sales reporting

Data is gold, especially when you want to spread out a message to the right target audience. It becomes a lot easier and effective to achieve that when using Oveit’s cashless payment system. Every single transaction is stored in the cloud, meaning that for the next party hosted by your club, you will know exactly what to focus on in terms of spreading the word out to your most loyal party animals.

Detailed reports emphasizing the top selling products enable you as a club owner to stock up strategically. If you find out that Mojito is a highly demanded drink, running out of key ingredients will be a thing of the past.

The productivity of your employees is available in the reports section as well. By sending out invitations, all your employees are enabled to log in with their chosen credentials. This allows you to track individual performances, rewarding them accordingly. For instance, you can reward your bartenders based on the number of completed sales, motivating them to perform at their best level.

Find out more on how you can transform your venue into a vibrant economy!

 

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How to make the most out of the ‘Perks, benefits and addons’ function

Imagine that you are organizing a conference with over 1,000 participants. Almost all of those 1,000 participants are entitled to redeem a bottle of water, lunch and a t-shirt, after being granted access inside the venue.
These perks, which can be included in the ticket price or not, should be equally distributed to the participants for a cost-efficient and smooth experience.
There are several ways in which perks, benefits, and addons can be monitored. Besides the traditional way, where participants receive vouchers that represent different goods, more innovative and user-friendly alternatives got implemented. We’ve identified as well that the old-fashioned way of handing out vouchers needs to be upgraded, so we addressed it by implementing the ‘perks, benefits and addons’ function.

It can be tailored based on personal needs and as a participant, you can even fully customize your ticket by selecting the desired perks, benefits and addons from a drop-down list offered by the organizer.
Most events have at least two ticket categories available for sale. Let’s take the example of an event with a standard and a full pass. As you probably expect, the full pass should offer something extra compared to the standard pass. In our case, the full pass will grant access to the event and some additional perks included in the ticket price, such as a bottle of water and a T-shirt.

On the other side, the ‘Lunch’ addon is not included in the ticket price, but it can be pre-purchased for $10. The organizer might allow participants to purchase it on site, but buying it in advance is more convenient and customer oriented.

The standard pass doesn’t include those additional perks and it only provides access and the option to buy Lunch in advance. Setting up these two ticket categories with the relevant perks shouldn’t take more than five minutes when using Oveit.

 

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Now you might ask yourself how these perks, benefits, and addons are verified by the event staff. The answer for that is a mobile app that can be used on any smartphone equipped with a camera or NFC capabilities.

Attendees receive a QR code with their tickets and that code has all the relevant information stored in it. There are always cases where participants want to take advantage or simply forget that they’ve already redeemed a perk. To avoid that and to assure that a perk, benefit or addon is not used more than it should be, our mobile app tracks and saves the exact usage of those perks in real-time.

Below, you can find a screenshot from a test event and some random add-ons attached to a test ticket category. This ‘test’ participant has 3 addons included, waiting to be claimed by a designated staff member. There are two ways to access this information. The first one, used in this case, is by using the phone’s camera and by capturing the QR code. For conferences, the QR code is usually printed out on a sticker and placed on the badge, making it fast and easy to scan.

The second option is to pair an RFID tag (e.g.: wristband, card) with a ticket. By choosing this option, any android device with NFC capabilities can easily check the perks, benefits, and addons with a simple tap of the hand. In our test scenario, an RFID wristband or card is not paired with the ticket.

 

 

Let’s go over the most important benefits that the ‘perks, benefits and addons’ function brings to the table.

It gives access to detailed reports, which can be extremely useful for improving future editions of conferences and events. Extremely useful since you will have access to exact numbers regarding the usage of perks, enabling you as an organizer to see exactly who did and who didn’t claim those perks. Another important benefit of this function is the positive impact on the user experience. Participants can claim their perks in no time, eliminating the need of using vouchers that can be easily lost or hard to find.

Overall, the ‘perks, benefits and add-ons’ function is a suitable feature for those events and conferences organizers that want to go the extra mile for their participants, offering better and unique experiences.

Find out more on how you can transform your venue and develop an Economy as a Service with Oveit!