You have crafted a plan for the perfect event. A well-known influencer/artist is the keynote speaker/leading star, you have a long long list of sponsors, great venue, excellent catering and a perfect weather forecast (ok, this in fact is a myth, but you get the picture). So, as a friend of mine likes to say, you are “jacked up and good to go”.
But the work is only half done (to say the least) and here are a few things that can go terribly wrong of surprisingly well (luckily today’s event management technology can help you).
Delivering tickets
Tickets. Maybe you have the perfect marketing plan and everyone hears about your event but, if your attendees need to go the extra mile to buy them, then you have a problem. If you use social media for marketing make sure that the ticket is only a few clicks away from your fb/twitter/instagram account (better said a few screen touches away). Every extra step that the customer has to take to buy your ticket decreases the chances that he will actually finish the process. Here’s a hint: use an event registration software that allows you to sell tickets on your personal site/blog.
Check-in and registration
One of the most annoying things in the world is waiting in the line with a paid ticket in your phone (3 years ago i would’ve said pocket). Today you can use a simple application (downloaded on your personal phone) to check-in your guests and have real time access to relevant data about who arrived when. Don’t disrespect your customers by making them wait while you verify printed check-lists.
Do more with a ticket
Help attendees do more with just one ticket. For example,at a concert, the VIP tickets can include a free t-shirt, a backstage pass and 2 bottles of water, all in the same QR code. The same e-ticket (stored on your client’s phone) will be used at the front gate, at the bar, at the souvenir shop and at backstage entrance.
Embrace technology, offer a memorable experience to your clients and the word will spread like wildfire.