To invite new users to your event, go to Dashboard and Select the “Team” option. Now, from the dropdown list, select “Send Invitations”. Select “Invite user”. The software will ask for the email address to which you want to send the invitation and the permissions you want to grant to the new user. The […]
Answer Answer for Can I add a downloadable file on confirmation page?
You can personalize the order experience at STEP3 – Checkout settings. There are 2 ways in which you can grant access to your customers to a specific file document. 1. Upload the file (the Event Programme for example) on file-hosting service and simply copy the link into Oveit’s order confirmation page. The text can be […]
Article How to issue a refund for sold tickets?
Let’s say one of your buyers wants their money back and your refund policy allows this. How can you do that with Oveit? It’s very simple: You have to refund payments from your payment processor (PayPal or Stripe) and afterwards press Reverse/Credit button in your customer’s order. Let’s have a look at these steps: Step […]
Article How to group event tickets
Sometimes you want your tickets grouped together. Maybe you have too many options, many you want to set up time slots or maybe you want to group them by different categories. Oveit can help you do that with ease, in the tickets setup page. Here’s how you can group event or venue tickets: Step 1: […]
Article How to sell tickets for Bitcoin
The great thing about using Oveit to handle your event registrations is that you get paid in fiat currency (conventional currency), not bitcoins, so you don't have to do anything. By partnering with Stripe, Oveit can allow you to accept bitcoin payments for your ticket sales.
Article How do I find an attendee that visited my previous events?
Sometimes you will need to follow up with a visitor from your past events. You know their name, maybe their email address or some other detail. However, you do not know which was the event they have visited and how to find more details from them. Fortunately, Oveit gathers these details and displays them in […]
Article How to set up online ticketing for a museum?
Are you looking for a tutorial on how to set up ticketing for a museum? Great, you are in the right place. It will take you less than 30 minutes to start online ticketing for your museum. To do that, you will be using Oveit, our ticketing app. In the end you will have an […]
Answer Answer for How can i re-send a ticket or an order confirmation via email to a customer?
For the moment there is no resend special function. You can download the tickets and send them individually.
Question How can i re-send a ticket or an order confirmation via email to a customer?
I had an issue with mailgun account for couple of hours and couple of our customers didn’t receive their tickets nor their order confirmation email. I was wondering if you have any option to re-send them? Thank youÂ
Article How do I add free attendees to my event?
Adding free attendees is quite simple. It takes just two steps. Let’s say you have set up a paid event and you want to register some attendees without them having to go through payment processing. Step 1: Set up a 100% voucher Go to your Vouchers section: Set up a new voucher with 100% discount […]