Home Knowledge base 3. Using Oveit 5. Oveit Hub Box Office Ticketing Software: A Simple Guide for Events and Attractions

Hey there! Ready to learn how to set up box office sales with Oveit? You’re in the right place! In this guide, we’ll walk through everything you need to know to make the most of Oveit’s box office tools, whether you’re managing ticket sales for a theme park, a concert, or a museum.

 

Why Use Box Office Sales with Oveit?

While online ticket sales are super convenient, there are still many customers who prefer to buy their tickets on-site. Oveit’s box office tool is here to make that process smooth, efficient, and connected to your entire ticketing system.

With Oveit, you can:

  • Sell tickets both online and in-person. Reach a broader audience by offering multiple purchase options.
  • Get a clear view of all ticket sales in one centralized place, giving you insight into your sales performance across different channels.
  • Easily handle last-minute purchases when visitors decide to attend on the spot, especially at attractions where spontaneous visits are common.

How to Use the Box Office Tool

Oveit’s box office tool is designed with simplicity in mind for your staff. It’s powerful, flexible, and user-friendly, making it easy for your team to manage ticket sales directly at the entrance. Let’s dive into the two most common scenarios for box office sales, with a third bonus option for seated events.

1. Selling Tickets Without Capacity Limits

If your event or attraction doesn’t have a capacity limit, selling tickets is as easy as selecting the ticket type and adding the desired quantity. For example, if you’re managing an event with both General and Premium Access options, here’s what you do:

  1. Select the event and ticket type.
  2. Enter the quantity of tickets for each type.
  3. Click “Generate.”

You can connect Oveit to a thermal printer for instant, on-the-spot printing, or you can send tickets directly to customers via email, which many customers prefer. Emailing tickets saves on printing costs and ensures customers always have their tickets safely in their inbox.

2. Selling Tickets with Capacity Limits

For attractions like theme parks, water parks, or museums that have a maximum daily visitor count, Oveit’s box office tool offers a calendar-based interface. Here’s how it works:

  1. View the ticket types available for specific dates, so you can easily track availability and avoid overbooking.
  2. Add the desired tickets (for example, Adult Weekend Pass, Child Access, or VIP Pass).
  3. Generate and either print the tickets or email them to the customer.

This feature is great for managing a mix of online and on-site sales while keeping a close eye on daily capacities. Plus, it integrates seamlessly with online channels and partner sales, so you’re always up-to-date on available inventory.

3. Selling Tickets for Seated Events (Bonus!)

If you’re running seated events like concerts or sports games, Oveit also has you covered. You can set up seating charts and manage ticket sales according to seat availability, making it easy to assign seats for each customer. This feature adds a new layer of flexibility to Oveit’s box office capabilities, making it ideal for everything from stadium events to smaller, seated gatherings.

Managing Your Team’s Box Office Access

Oveit understands that not everyone on your team needs full access to the entire ticketing system. For staff members who are just managing on-site sales, you can create a dedicated box office account. This streamlined account includes only the essential features needed to sell and print tickets, keeping things simple and secure.

With a box office account, staff can:

  • Access ticket sales and manage transactions without unnecessary distractions.
  • Change their password to maintain security.
  • Focus solely on the essential tasks for a smooth customer experience at the box office.

Wrap-Up: Get Ready for Smooth Sales!

And there you have it! Oveit’s box office tool makes it easy to handle ticket sales for any kind of event or attraction. From managing capacity limits to sending tickets via email, it’s designed to simplify the process for you and your team.

Thanks for reading, and enjoy the ease and flexibility of selling tickets with Oveit. See you at the box office!

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