My European customers ask where they can add their VAT number so VAT won’t be added

DiscussCategory: GeneralMy European customers ask where they can add their VAT number so VAT won’t be added
Support Staff asked 4 years ago

Where can they do that?

Jim Jones replied 4 years ago

In the checkout process, they should choose "Company" first of all.

Afterwards, in the VAT Number (or Tax Code depending on your version) they should enter their VAT number.