Cashless payments for tourism

Help your guests pay securely by onboarding external merchants and service providers.
Connect to the local community and increase your revenue.

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Oveit Wallet

Empowering local communities through
cashless payments for tourism

Tourism is a people business and people always seek new local experiences. As a tour operator or manager of a hotel resort, you already know that guests are looking for more than just a place to eat and sleep during their holidays. Some of the most interesting experiences live outside the lodging venue, in the local community. Even the experiences that occur within the premises of hotels and resorts are part of a larger customer journey. 

At Oveit we developed a specialised cashless payments solution for tourism. With Oveit Pay you can onboard local vendors in your experiential ecosystem. Whenever they sell something to your visitors, you tap into the revenue generated. You increase revenue, get a better understanding of your customer journey and contribute to a stronger local community.

cashless payments in tourism opportunity

Most of spending in tourism happens
outside the hotel - are you tapping into it?

In 2019 the US Bureau of Labour Statistics reported that the typical tourist would spend approximately $561 on median lodging expenditure. What was most interesting was that the total vacation spend would average $2710. This meant that 80% would go untapped by tour operators focusing on lodging and lodging related expenses.

By 2022 the total spent dropped dramatically to $318 median spend on lodging and $926 spent outside lodging. This was caused by pandemic after effects, such as local experiential businesses being disrupted and visitors seeking the security of hotel resorts and nearby attractions. However, the figures are set to bounce back to pre-pandemic numbers. Active hotel and tour operators are in a great position to act as the key connector between visitors and local attractions generating the outside lodging expenditure.

With the help of Oveit Wallet you can use cashless payments for tourism solutions to offer better experiences and tap into the remaining 65 to 80% potential revenue you were not tapping into. At the same time, your hotel or tour operator company can play a strong role in helping the local community and economy grow and flourish.

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Introducing Oveit Wallet
Cashless Payments for Tourism

Oveit Wallet

Oveit Wallet enables your visitors to connect their credit card, top up a certain amount and pay securely. Using the Oveit Wallet they will not need to carry cash or credit cards. Using the wallet or a connected NFC or RFID card they can access the experiences in your hotel resort or your local partners.

With Oveit Wallet your guests can pay at local merchants and service providers, creating a smooth cashless payments for tourism experience.

Oveit Pay: the cashless payments POS for tourism
merchants and service providers

Oveit Pay is the mobile based POS solution you can use within a hotel resorts, its amenities or your network of local vendors and service providers. With Oveit Pay you can provide a cashless payments solution for tourism merchants, without the need of specialised hardware or complicated network setup.

Invite your point of sale staff, your partners and they can accept payments on most mobile devices. Each payment is viewed and authorised by your guest so there is no risk or fraud.

How does it work?

Using Oveit you can onboard your visitors in a virtual wallet that can be used for cashless payments in the tourist resort or in the local economy.

Tourists can use it to access the local amenities such as restaurants, bars, spa or the gym as well as local, vetted merchants.

Tourists use the Oveit Wallet and pay securely at any business included in your curated experience ecosystem, allowing them to interact with local merchants in a safe manner. Local merchants can be quickly onboarded with a high level of security through the existing infrastructure. Revenue sharing can easily be set up between the resort and the local merchants.

The hotel resort taps into untapped budget, provides secure cashless transactions for tourists and gets a better understanding of the visitor journey all while helping the local community grow economically.

  • Easy to use closed loop payments solution;
  • No expensive hardware needed;
  • No complex integrations required;
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Creating Enhanced Experiences
with community payments

Lodging areas are a great place for local businesses to promote and create awareness regarding their available products and services. Tourists that are not familiar with a destination, will either search online for nearby attractions or they will ask the receptionist for recommendations. Most of the time, these experiences are not linked by hotel guests with the actual lodging facility. For this reason, decision makers in hospitality establishments don’t have any hard data related to their guests’ journey and interaction with nearby experiences. Nor do they have an incentive to build a comprehensive experiences recommendation list.

Lodging is just a part of overall tourist spend. To create Enhanced Experiences you have to connect the dots across multiple channels.

Access to experiences is fragmented
but there are solutions.

Cashless payments have taken the world by storm. However, tourism still lags behind in adoption, especially when tourists go outside the hotel venue. Many places still accept cash only or a limited number of cashless payments methods.

These unfortunate situations discourage spending as paying cash can be costly and limited card coverage can be unsafe. Access to experiences is fragmented in terms of accepted payment methods. For example, some businesses might only accept cash payments, credit/debit card payments or vouchers and coupons. It is unlikely to find a local vendor that accepts all of these payment options together. With the Oveit Wallet, this problem is solved.

Access to experiences is fragmented.

Our Solution for hotels & resorts

Our solution is perfectly designed to tackle these challenges and add an additional source of revenue for hotels and resorts. This can be achieved by implementing our closed-loop payment solution and by creating strategic partnerships with local private and public vendors (public transportation, city tour guides, restaurants, car rental services, retail and others). By using our mobile wallet or an NFC wristband or card the Oveit Wallet becomes a friendly payment tool (digital wallet) and it replaces the traditional cash or potentially unsafe payment by credit card methods.

Using a specialized technology you can plug and play an Enhanced Experience Ecosystem

Local businesses keep reaching out to decision makers from lodging facilities, without offering much in return. They expect to have their businesses promoted as a given. With our solution, you can partner up with local vendors and enable your guests to pay or claim experiences that are prepacked at registration. There is no need to hand in paper vouchers and coupons. Instead, the front desk receptionist treats those as ‘prepacked perks’ which are stored inside the NFC chip (wristband or card). Your guest claims it with a simple tap of the wrist.

As everything comes for a price in this life, hotels can add an additional source of revenue and negotiate a return percentage coming from partners sales. To get a better understanding, let’s look at the following scenario. Let’s assume that a hotel creates a partnership with a local museum. That museum is now part of the same closed-loop economy, meaning that hotel guests can purchase goods and services (souvenirs, breakfast at the museum cafe, etc.) with the same NFC wristband or card used to purchase dinner at the hotel’s restaurant.

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Oveit provides a solution that promotes inclusive tourism.

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