Ticket Addons are making experiences personal

Ticket addons are the very next step in building amazing, personal experiences for your guests. For a very, very long time tickets have been just a simple way to allow people to access an event or claim some service, like airline travel or public transport.

It essentially went like this: you would purchase a ticket that would allow you one (and just one) access. It was mostly a technical limitation at first but soon after became the norm. When tickets were just pieces of paper, it was much easier to sell and check one ticket per person. If there were two people involved, they would buy two tickets. This made it easier to manage long queues. Each person would show their ticket and they would be allowed entry.

Ticket addons that live on your mobile phone
Ticket addons that live on your mobile phone or an NFC wristband

But things have changed quite a lot in the past 10 years. Most events switched from delivering physical to electronic tickets. Now most tickets are stored on your phone rather than in your wallet.

This opens up so many possibilities. One is the option of storing multiple tickets in one device. The other is storing more access credentials in one ticket. One ticket doesn’t need to mean just one entry. It can mean multiple entries and even more – it can mean multiple benefits in just one ticket. We call these benefits ticket addons. That’s because they are stored “on top” of the original benefit, which is the right to visit the event.

What kind of ticket addons can I offer my guests?

Ticket addons can come in many shapes and sizes. You can offer your visitors all sorts of options. Let’s say you are preparing a multi-day conference and you want to tailor different types of tickets with all sorts of perks and benefits.

Let’s think of some hypothetical “VIP” ticket. Such a ticket would maybe have access to all days of the event. So you can have a special addon for each day. This way you can separate access rights based on days. You can add a special ticket addon for free coffee. Each time the VIP goes to get some coffee, they can show their ticket and they get their free coffee. In the backend you record all of these “transactions” so you can get a sense of just how much coffee the VIP’s ordered.

Direct payments for event registration
Ticket addon payments go straight to your account

Other ways of using ticket addons is creating special access rights within the event. Let’s say you want to create a special “backstage” area where only the speakers and VIP visitors have access. You can add a “backstage access” addon and scan people in just to make sure only the right visitors are getting in.

What happens if you want to take your guests on a city tour, maybe for those travelling from abroad? You guessed it – use ticket addons. In this case you might use a “City tour” addon and maybe a “Free lunch” addon where users can both travel the city and get a free lunch when they get tired.

Maybe some of them would fancy a visit to one of the local attractions, such as a museum. How would you like to partner with the most important art museum in town and allow conference guests to also visit the museum and enjoy the art collections as part of … you guessed it – the event’s ticket addons.

The cool thing about all of this is that you don’t need any fancy software or hardware. Your visitors only need to have their ticket stored on their mobile devices. And it’s just one ticket that holds all of these benefits and addons in one place.

Ticket addons help you gamify your event

One other way you can use ticket addons is gamification. Let’s imagine a sort of treasure hunt where visitors have to find and engage with four different checkpoints. These might be some cool booths where they can engage with your event story or sponsor booths.  When the treasure hunt is done and all of the checkpoints have been found they can go to a final section of your event’s game where they can claim a prize.

In the backend all checkpoint interactions are recorded and you will get an understanding of your visitor’s journeys. You will also be making sponsors happy if you place their brand within your event’s treasure hunt. Using ticket addons can help visitors engage better with your partners, especially since experiential marketing is such a hot topic these days.

By understanding how your visitors interact with your gamified experience you will be able to improve the experience and increase your chance at having your visitors return.

Ticket addons as a package or purchased on demand

When we built the first version of our ticket addons we just wanted to help event planners pack more ticket entries in one ticket. As event registration solution evolved, so did our ticket addons feature. We first separated tickets from optional tickets. They still came with a predefined structure. You could buy a ticket that would allow you to buy x, y and z ticket addons. It was just that tickets could only hold one specific set of addons. Customers couldn’t really choose what addon they would get.

So we introduced two options of addons: bundled and unbundled. This meant that ticket addons could be sold as a package but extra addons could be purchased by visitors based on their own preference. Using the example above – maybe you were not a big fan of museum so you would choose to not buy the art museum ticket addon. But you could, for example, buy a ticket addon that allows you to claim two cocktails at the conference party.

This now helps the experience planners that use our software to create personalized experiences for their guests, at scale. Whether you have 100 or 100 000 visitors, you can create personalized experiences by using ticket addons for your guests.

Now that you get an understanding of what ticket addons are and how you can use them, let’s see how you can technically make them work for your event:

Why did we create ticket addons?

Each individual is unique. A perfect experience is only perfect if it’s personal and catered to individuals. While most event planners like to think they plan amazing experiences – they’re not personal. From a business point of view, you cannot build personal experiences for thousands of visitors. Or can you? We think so and that’s why we developed ticket addons.

Let’s start with a simple idea: What if you want to include a beer with every ticket you sell? Or add a t-shirt? How about a well-tailored experience that guides a couple to a special seminar, a cruise line, two drinks and a romantic dinner in two? It doesn’t seem very easy if you have to hand out 10 tickets just for this. But there’s a better way of looking at the problem.

Scenarios like these are the reason we started redesigning the concept of how access to experiences and goods work, starting with the ticket.

This post is a follow up on the post on new technologies we’ve developed at Oveit. The previous post described the ways we are making event management more accessible.

But let’s return to the topic at hand: at it’s core the concept of a ticket is pretty simple: you get a digital or physical token that guarantees you access to an event. That’s it – a binary gateway for your entry in an event. You’re either allowed in or not.

If we want to extend this concept we have to work with a more complex idea of a digital wallet, where you can add all sorts of perks and benefits one has access to.

Adding access to goods and services to a ticket

In the end the concept of a ticket addon is one that’s very old and well established. We think of the addon as a something (good, service or whatever else) that comes on top of your right to access an event or venue. Basically, the question can be distilled to: how do we trade non-fungible payment tokens? Fungible means something that can be broken down in smaller parts (like money) and these sub-parts are similar. Non fungible means you cannot break it into smaller parts. Also, in our case – you cannot trade it.

Version 1.0 : tickets with addons

The first thing we did is make it easy for addons and benefits to be added to a certain ticket. Once you purchase a certain ticket, this ticket gives you access to some specific addons. Let’s say you buy the “Gold” version of a ticket. This entitles you to access to the VIP area, dinner, 2 beers and the event’s t-shirt. Your friend, who purchased the “Silver” ticket can only get access to the event, in the General access area and one beer. Tough luck.

The process is fairly simple too: when setting up a ticket you can add as many benefits as needed, with the proper quantity. In our flow, 0 stands for infinity. Yes, you can hand out an infinity amount of beers for your buddies.

Ticket addons
Ticket addons

As you see – it’s all pretty simple to use. Set up an addon per ticket, select its quantity and publish your event.

When visitors come in, they can either show their electronic ticket (their QR code) or have their NFC wristbands scanned. To scan for perks you can use our free iOS and Android apps. Once it’s scanned, the full amount of ticket addons is showed and whenever visitors are claiming one of their benefits, just tap the proper button in the app (see the mobile app screenshot below) and one unit will be decreased.

Ticket addons on mobile apps
Mobile app perks scanning

Pretty cool, right? That’s what we thought. And then we ran into a problem of complexity: what if you have a limited number of perks but many ways of combining them? The number of needed tickets explodes. What if someone wants to reload their addons. For example they had 2 coffees as addons on their tickets but want one more. There was no way of doing this in the past. So we went further with …

Version 1.5: Addons that can be bundled or unbundled

What is a bundled ticket addon? Very simple – it’s the addon that is surely attached to a ticket. In contrast – the unbundled ticket addon is one which might or might not be attached to a ticket.

Here’s a scenario where these types of addons come into play: someone has purchased the Silver version of a ticket. They don’t have any addon included but access to the event and a hamburger. You, as the event planner, feel generous and you’re working on your loyalty program. You can add the Champagne tour and your event’s branded cap to their ticket.

Bundled and unbundled perks and benefits
Bundled and unbundled ticket addons

Have a look above. This guy or gal is getting a hamburger for sure. But the event cap, champagne tour and the virtual tokes are all up to you, the event owner. You can add them, remove them and in the end track their usage.

Here’s how you can add them. See the screenshot below. Mike (that’s me) can surely have the first 4 ticket addons but it’s up to you if you enable the last 3 and how many of those benefits they will have access to:

Enable ticket addons

Let’s say I want to allow Mike to get 10 caps, just because I’m feeling generous and and he’s also a famous Formula 1 driver.

I can just click “Enable” and add the 10 caps that he is now entitled to:

Add usages to ticket addons
Adding ticket addons

Really simple, right? Yes it is. I can add ticket benefits and addons and create custom experiences for my boutique managed event.

But what happens if I manage a 10 000 people event? What if I want to allow anyone to manage their own custom experience? What if I want each of those 10 000 people to create the perfect package for themselves. Meanwhile I just sit back and see my visitors happy and everything rolling out perfectly. Here’s where the next version of ticket addons comes into play: Allowing visitors to design their own, personal experience.

Version 2.0 : personal experiences for each visitor with self service ticket addons

Right from the beginning we wanted visitors to configure their own personal experiences by choosing the goods and services they want to have access to.

This goes well beyond events. It’s meant to create personalized experiences for an upcoming wave of generations that are used to personal experiences online. Now we bring this convenience offline. Millenials and Gen-X’s want custom tailored experiences and affordable prices.

You, as the event designer or venue owner understand that at its core, this is a problem of logistics. From our perspective unfungible tokens are a great way to deliver these personal experiences and make it usable in real world scenarios.

Sell ticket addons
Purchasable ticket addons

What happens is that you can set whether your addons are prepacked or can be purchased separately and whether they are free or not.

In the frontend visitors can choose the right ticket addons for their private experiences, purchase them in a bundled electronic ticket and than they can access them in the venue.

Pay for ticket addons
Custom selection of ticket addons

What are ticket addons useful for?

We think ticket addons are useful for lots of things but most importantly – safer events and better experiences. Large events tend to be crowded and people tend to get sucked into the experience. They might lose their wallet or credit card and neither you or them want that.

With the prepacked perks we add a special dimension to visitors identity at events – the ownership of goods and services. They don’t need to carry anything with them, as long as they’ve purchased the right addons.

These can be products such as food and beverages, access to experiences or sub-events. Alternatively, addons can also work as the event’s digital currency, allowing all sorts of interactions that are limited by your imagination.

The perfect experience

To summarize – so far event and venue experiences where tightly curated by event planners as they could handle only that much in terms of logistics. Now this experience can become a personal one, engineered by the visitors themselves. The burden of providing it has been lifted using technology.

I hope this was as good for you as it was for us. I’ve saved the best for last: next week we’re talking cashless payments technology for events and venues. Check back soon and see how we developed the technology to help you build your own venue economy. See how edge payments (BTW – what are these ? ) can help increase your revenue by 30 to 60% and improve what you know about your visitors.

February 22, 2021 Access management, Event tech, Festivals, Oveit Features 3 comments

The rise of touchless technology and its applications

In a world where social distancing is the new normal, touchless technologies begin to gain more and more interest. Before the global pandemic, people didn’t think twice before touching door handles, elevator buttons, or check-in kiosks. But as we speak, high touch surfaces are a hot topic as worries over health and safety are on the rise. As a result, fintech innovators and not only, are looking for ground-breaking alternatives to keep us all safe.

‘Work from home’ is certainly not a permanent alternative, since many businesses require employees to be physically present to get the job done. As you probably heard this before, Coronavirus is not likely to go away anytime soon, so touchless technologies seem like a great opportunity to get things back to normal. In response, some companies started to implement a touchless check-in process for visitors or even Bluetooth access control for employees.

It seems like it’s the perfect time to go touchless. Even if this need is forced by uncontrollable factors, such as a global pandemic, we should look on the bright side of it and become aware that going touchless is in our own good. So, let’s go over some examples of touchless technologies and find out more about it in general.

What are we trying to say by ‘going touchless’?

Well, despite how relevant this topic is as we speak, businesses going touchless is not new. In fact, touchless technology has been around since the late 1980s when motion-sensing faucets and soap dispensers were common within public restrooms. Today, we experience touchless technology several times a day. Just think of how many times you walk through an automated door or think of those moments when you ask Siri to turn on the timer for you.

As you can see, touchless technology is not limited to hygiene and safety. Societies look up to it and treat it as a forward-thinking and modern alternative to complete daily tasks. With that being said, we can define touchless technology as anything that can function without the need to physically touch a device.

Example of touchless technologies

  • Gesture recognition

This is among the most common types of touchless technology. The way we interact with devices is simply replaced by gestures. For instance, waving your hand to activate an automated door replaces the need to physically touch its knob or button.

  • Touchless sensing

Similar to gesture recognition, touchless sensing can detect the movement of an individual under a sensor. In our day to day lives, we come across this no-touch technology several times per day. Think of the last time that you went to a gas station, grocery store, or lodging facility. Most likely, there was no one to open the door for you and you didn’t have to do it yourself either. Thanks to touchless sensing, such actions are simplified and become part of our daily routine.

  • Voice recognition

This form of touchless technology enables users to control a device by speaking to it. Android and Apple devices can be controlled by simply stating some keywords, such as ‘Hey Siri’, replacing the need to touch that device at all. Setting up reminders, timers or other tasks is as quick and simple as ever.

  • Facial recognition

Not long ago, facial recognition seemed to be far from reality. Now, this touchless technology is available for millions of people, most often utilized to unlock smartphones. However, as more people gained interest in its capabilities, innovators found great use cases and environments where it can be applied. The KLM Royal Dutch Airlines started a test involving ‘biometric boarding’, allowing passengers to board the aircraft without showing their ID’s anymore, recognizing passengers by their faces.

  • Personal devices

Apple Pay has proved that traditional credit cards can be left behind and that payments can be completed from our own devices. Compared to contactless payments, where users must touch the POS with a card to complete a transaction, personal devices provide a ‘cleaner’ alternative where that ‘touch’ is not necessary to successfully complete a transaction. Modern personal devices can store your credit/debit cards virtually. For safety reasons, upon completing a purchase, users can authenticate by using their own faces or by inputting a personal identification number.

Oveit as a touchless payment solution

At Oveit, we strongly believe in the power of touchless technologies, especially during the current situation, that of a global pandemic. Until now, our Economy as a Service solution was partially touchless since economy members were required to visit an on-site top-up point to add money onto their digital wallets.

To tackle this challenge and identify ourselves as a complete touchless solution, we started to think the extra mile and concluded that an end-user App is what we need. The purpose of this App is to enhance the experience of our end-users, enabling them to top-up money in a defined economy, from the comfort of their own houses or wherever an internet connection is available.

For economy owners, this alternative should reduce costs, with fewer staff members required. Economy members simply become their own cashiers and upon arrival, their digital wallets should be ready to go. Also, if activated, the auto top-up feature allows users to set a warning limit. As soon as that warning limit is reached, the digital wallet automatically adds up the pre-defined amount from the linked credit/debit card.

August 11, 2020 Economy as a Service, Event management, Event professionals, Event tech, Oveit Features, Power to Community, Technology, Uncategorized No comments yet

Circular Economy: principles, benefits, and solutions

The main goal of a circular economy model is to produce goods and services in a sustainable manner by reducing the consumption and waste of resources (raw materials, water, energy). It contradicts with the traditional linear economy, that of a ‘take-make-consume-waste’.

According to many, a circular economy requires a local production capacity. It is a process that depends on fundamental changes to the existing production and consumption systems. According to the World Economic Forum, the world’s economy is only 9% circular. To become more efficient and preserve our natural resources, we must open our eyes and begin to think circular rather than linear.

Today, we are going to focus on the Circular Economy model, its principles, benefits, and existing solutions implemented to tackle the traditional linear economy.

The principles of the Circular Economy

In this model, every single product is manufactured and designed for future reuse, and ideally, at the end of its lifetime, it becomes a potential resource. Within this model, each stage in the economic cycle is modified, from producing goods and services to using them. It is an environment where products are built to last, with less energy and resources consumed. Please find below the three main principles of the Circular Economy.

1.       Design out waste and pollution

What if waste and pollution were never created in the first place? In a circular model, product waste is eliminated straight from the design stage, meaning that goods can be used and reused longer, fixed more easily, and finally recycled to create additional industrial inputs.

2.       Keep products and materials in use

A circular economy promotes activities where value in terms of energy, labor, and material is preserved. With the available technologies and innovative solutions, products should be designed for durability, reuse, remanufacturing, and recycling. This leads to a closed-loop production system, where components are circulating the economy. It takes advantage of bio-based materials, allowing businesses to reuse them for several products.

3.         Regenerate natural systems

The process of extracting and processing natural resources causes 90% of global biodiversity loss and water stress while harming the global climate. The World Economic Forum predicts that by 2060, the current resource use of 190 billion tones will double and exceed our planetary boundaries. Therefore, changes in business and policy models must occur.

A circular economy is designed to eliminate the use of non-renewable resources, preserving, and focusing on renewable ones. This way, valuable nutrients are returned to the soil and renewable energy is used rather than fossil fuels.

Economic benefits of a Circular Economy

At a macro level, circularity has many economic advantages. A surplus of $2 trillion a year could result from more effective resource management. This is due to a substantial decrease in the cost of raw materials.

  • Considerable resource savings

Even if more and more people become aware of the circular economy model, the extraction and prices of the main raw materials are still on the rise. In 2019, only 9% of all raw materials were recycled. In theory, a circular economy should recycle 100% of these materials, without new virgin raw materials required. However, it is predicted that this scenario will take quite a long time to be accomplished. Innovative methods should be applied to completely recycle materials that are utilized in production.

  • Economic growth

In this model, economic growth is not dependent on the scarcity of raw materials. It is predicted that a shift towards the circular economy is set to promote economic growth. Since new raw materials are not extracted anymore, the development, maintenance, and production of circular products will require a specialized workforce, increasing the number of jobs. With less demand for specialized jobs in the extraction and processing of raw materials, specialized employees will have to adjust to a new work environment.

  • Employment opportunities

As previously mentioned, the need to extract raw materials is not fundamental within a circular model. For this reason, such an economy requires a specialized workforce with a new set of relevant skills and aptitudes. Therefore, workers that extract and process raw materials might have to adapt and get familiar with new procedures and environments. The existing studies anticipate a modest, but positive impact of Circular Economy on employment volume.

  • A good reason to innovate

Change comes with a desire to innovate. Thinking circular rather than linear already motivates innovators to optimize the entire system. This will form new collaborations between different parties involved, such as recyclers, producers, and designers. They can add more knowledge and great value in terms of sustainable innovations.

Circular Economy solutions

  • CleanCup

Headquartered in Lyon, France, CleanCup is a solution designed to eliminate the use of disposable cups. They promote it as a turnkey solution meant to distribute, collect, and automatically wash reusable cups. Places such as campuses, companies, and communities are prioritized since those tend to generate a lot of waste.

Globally, it was established that people use 500 billion plastic cups and 16 billion coffee cups coated in paper. In theory, it is possible to recycle disposable cups, but the manufacturing process tends to be somewhat difficult, leading to very few of them being recycled. With CleanCup, one can get a clean and empty cup for a 1€ deposit. At any point in time, the user simply puts the cup back inside the machine and gets back the deposit. As soon as a cup is returned, the machine automatically washes it to be reused.

  • Positive Energy Ltd.

This is a matchmaking platform between investors and small to mid-scale renewable energy facilities. Its purpose is to allow investors to easily find projects that require renewable energy financing.  This blockchain-based asset financing, trading, and management platform digitalize the transaction workflow, making renewable energy investments fast, liquid, and transparent for all parties involved.

This initiative aims to boost renewable energy investments. By 2030, it could save around 20 million tons of CO2 per year. It is widely accessible and profitable for shareholders, with return on investment.

  • RePack

This solution replaces the single-use delivery packages in e-commerce, providing reusable, and returnable delivery packaging. It is cost-efficient and environmentally friendly, with 78% less CO2 created and 92% less landfill waste, compared to traditional packaging.

Users can simply return these packages in letter-size or to any location using RePack packaging. Customers are incentivized to return used boxes through different vouchers to be redeemed at any participating RePack store. This packaging can be used at least 20 times.

Oveit as a possible solution to track local recycling practices

Not long ago, we concluded that our technology can be utilized in different contexts. Among these, we feel that Oveit can be looked at as a viable solution to track and incentivize communities to recycle responsibly.

By using NFC wristbands or cards, community members can be rewarded and incentivized to recycle waste. It could add up gamification elements to an important cause. Participating locations can simply use any Android NFC enabled device to scan cards or wristbands. Based on the expected outcome, members can easily be rewarded in real-time. For instance, the economy owner might reward members that recycle at least three times per week. To record data, NFC readers could be placed nearby waste containers. Members that recycle enough are automatically rewarded and all that information is stored on their digital accounts (NFC wristband or card).

July 27, 2020 Economy as a Service, General, Oveit Features, Power to Community, Technology, Uncategorized No comments yet

Building a transparent economy for people in need

There are as many as 500,000 people experiencing homelessness in America. Governments allocate funds for shelters and food, but poverty is still a big challenge in many parts of the world. Some consider that these funds lack the right amount of transparency, leading to unfair and insufficient allocated resources for those in need. The long chain of intermediaries and lack of transparency are the main challenges when it comes to distributing funds in general, but especially for homeless shelters and other social services.

Unfortunately, these are questions that most government officials and citizens don’t have an answer to. There is no wonder why substance abuse, mental illness, and violence are so common among homeless people. The available data tells us that 37% are children, 8% are veterans and the remaining 48% are disabled.

Would you reconsider giving out some spare change to a homeless person if you were assured that your money contributes to their well-being? Personally, I would. This is not targeted solely for us, as the working class, but also for governments offering financial aid for people in need. If authorities cannot know for sure where allocated funds end up, how can we know any better?

In this post, we will go over innovative ways and available solutions aimed to distribute assets for people in need, instead of traditional ways of doing so.

Digital Tokens as an alternative in the Social Sector

Tokens have been around for quite some time. They were used in different forms, long before the emergence of blockchain technology. Usually, they can represent any kind of economic value. Some examples of tokens are casino chips, vouchers, gift cards, bonus points within a loyalty program, club access tokens such as a stamp on your hand, club memberships, and so on. They include in-built counterfeiting protocols to prevent people from cheating the system. In some countries, recyclable bottles might be looked at as tokens. To purchase a product that is stored in a recyclable bottle, one would have to pay a certain amount on top of the initial price. Losing the bottle means that you lose your deposit.

Nowadays, tokens have evolved considerably. We mostly find them in digital forms rather than paper vouchers or plastic coins. The most important achievement is related to the underlying technology used by end-users to share and exchange such assets, that of blockchain. Many find it as a breakthrough alternative to transparent and decentralized transactions. To keep on track, let’s get back to how this innovative solution might help people living in poverty and assure a secure and transparent purchase behavior.

  • Philanthropy and international aid

An increasing number of charities and non-profit foundations shifted away from traditional ways of receiving donations to accepting donations directly from donors through bitcoin and other cryptocurrencies. On top of that, a number of foundations created their own ‘charity tokens’ to raise money for various social impact projects. For instance, the Clean Water Coin enables donors to purchase and donate by using cryptocurrencies, without any additional fees and intermediaries involved in the process.

  • Identity and land rights

In a recent study, the United Nations concluded that one in every five people globally lacks a legal identity. For refugees that are always on the run, the rates might be higher. The Humanized Internet is a project that enables vulnerable people to store their identifiers, such as birth certificates or university degrees on a blockchain, taking the form of distributed digital lockboxes. This way, people that have challenges with maintaining physical identification copies can take advantage of their privileges.

Applied cases – Ground-breaking solutions for people in need

Greater Change

A relatively new social innovation project, called Greater Change, provides homeless people with QR code badges. Pedestrians who wish to help can simply donate by scanning that code with their phone camera and make an online payment in a matter of seconds. That donation is transferred into a personal account managed by a caseworker, whose duty is to ensure that donated money is spent on real needs, such as rental savings, food, or a new identification document.

“The problem we’re trying to solve here is that we live in an increasingly cashless society and as well as this when people give they worry about what this money might be spent on,”


Alex McCallion, founder of Greater Change, told the BBC

GiveTrack

GiveTrack positions itself as a revolutionary donation platform. It enables donors to track their donations in real-time, providing transparency and accountability to donors by sharing financial information and live project results. Compared to traditional non-profit systems, this one offers low to no transaction fees, traceability of funds in real-time and cryptographic security. Fraudulent actions are nearly impossible to intervene along the way.

GiveSafe

As we live in a cashless society, helping others in need can be a real challenge. However, it is great to see that people become aware and act accordingly. GiveSafe proves again that it’s possible to help others in a cashless world. This solution enables people to invest directly and with clarity into someone struggling through homelessness. The app sends you a notification when you are passing by a person living in poverty. You have access to their personal stories and critical needs, providing you with a better understanding of their current situation. The payment is processed through the app and donations can only be used at partnered stores to buy what they need to survive or leave the streets.

Using Oveit to help those in need

Not long ago, we started to think out of the box and identify different applications for our cashless solution. We concluded that our available features could extend far beyond events & venues, with economies and communities as relevant candidates. Therefore, we decided to categorize our software as an ‘Economy as a Service’ solution, with a lot of potential use cases.

Among the different use cases, we consider that Oveit could be a viable solution for helping those living in poverty. How exactly? Well, our technology enables economy owners to onboard external vendors and become part of it. The economy owner, which in this case might be a local authority or other organization has total control over businesses part of the economy. As we talk about people in need, the process of adding money onto digital wallets takes a different turn. The economy owner has the option to top-up digital wallets with a certain amount, replacing the need for the end-user (people in need) to do so.

The digital wallet can take on different forms. Ranging from wristbands to cards or QR codes, economy owners can decide on the most relevant formats based on their needs and environment. Transactions are 100% transparent and the available reports enable owners and vendors to see goods and services purchased. 

Potential use for access control in homeless shelters

Our technology is also used for access control in designated areas. For events & venues, we have a lot of active use cases, where organizers require attendees to purchase a special ticket category to access let’s say a ‘VIP’ area. With Oveit, such information is stored and ready to be claimed with a simple tap of the hand thanks to an NFC wristband, card, or QR code. All entries are recorded in real-time and the available reports provide organizers with exact entry numbers and other attendee information requested in the registration form.

This feature might be a viable solution to keep track of the presence of homeless people in designated shelter facilities. If for instance an individual doesn’t check-in for three nights in a row, authorities can further look into what’s going on.


July 9, 2020 Economy as a Service, Oveit Features, Power to Community, Technology, Uncategorized No comments yet

How to organize safe events during a global pandemic?

Being an event planner during a global pandemic might be the worst nightmare that you can ever think of. However, these are things that we have little control over and require us to adapt accordingly. As we get used with living under imposed government restrictions, we can see several precautionary measures being removed from our daily lives.

Unfortunately, this new virus is directly related to mass gatherings, which are at the forefront of hosting events. Among the first precautionary measures imposed by governments was to restrict and put on pause the world of live events. During these challenging times, members of the meetings industry create complicated scenarios and endless debates on what it takes to organize events in such a global pandemic.

Therefore, this article is going to focus on different measures that can help our beloved world of live events to get back to normal during these unprecedented times. It is important to keep in mind that precautionary measures are extremely important, and we will only succeed by following strict guidelines. As we speak, an increasing number of events are either cancelled or postponed. Those that are postponed will soon have to take place and event organizers should be prepared to host them accordingly.

Pre-event safety measures

  • Implement attendance policies and restrictions

Stay up to date and determine which countries may experience an upward trend in terms of Coronavirus cases. The John Hopkins live-tracker is a great tool that keeps you updated in real time. Try to impose restrictions and limit potential attendees that visited in the past 60 days countries with a high-risk of infection.

  • Filter participants based on country of origin

It might be a good idea to require international attendees to bring their passports for an additional layer of safety. Those participants that visited a high-risk country in the past 60 days should not be allowed to enter the event premises. However, make sure to consult local travel restrictions and guidelines before taking such decision.

  • Provide flexible cancellation policies given the current situation

If for some reason you decide to postpone or cancel your event, show that you care and enable participants to use tickets for future editions or apply refunds if there will be no future editions anytime soon.

  • Consider hosting a Hybrid event

In our previous posts, we’ve talked about the benefits of hosting hybrid events. Given the current situation that we all deal with, that of a global pandemic, hybrid events might be the answer to deliver events to a broad audience. This way, those failing the screening process can attend the event virtually from all over the world. Streams.live is a streaming solution designed to accommodate the needs of a hybrid event and it can keep your audience engaged with little to no effort.

  • Public health tracking through data collection waivers

Follow global privacy regulations and collect necessary information from your participants. If any incidents occur during your event, public officials should at least have a name and a contact number from those attending. In the given context of a global pandemic, this information is required to conduct epidemiological investigations. With Oveit, relevant data can be collected through registration forms (GDPR compliant) and attendees are required to fill those details before they receive their electronic tickets.

The form setup. You can choose from text, dropdown lists, email, dates and file uploads
  • Keep attendees updated with special event rules

Make sure that participants are well-informed and aware of any uncommon precautionary measures implemented. It can take the form of a newsletter and most organizers send these updates two-weeks in advance, one-week prior, three-days prior, one day prior and a small recap during the event day.

Impose day of event precautionary measures

  • Temperature screenings at the event venue

As you already know, one common Coronavirus symptom is high body temperature. Therefore, before entering the event premises, staff members should screen attendees with thermal scanners to decrease the risk of infection. Those with temperatures higher than 37.8C must be escorted to an isolation room for additional investigations.

  • Designated isolation holding room

Together with health agencies, event organizers might have to prepare an isolation holding room for suspected cases. This room should follow strict disinfection procedures and medical staff must be present.

  • Regular deep cleaning throughout the venue

Contract an experienced cleaning team that gets the job done. Make sure that high-touch areas, such as door knobs, stairs handrails, chairs, registration areas and bathrooms are cleaned more often. Appropriate disinfectant substance should be used for deep cleaning.

  • Display health notices at the venue

Place health notices throughout the venue, especially in areas where attendees tend to crowd. These should include social distancing reminders, frequent hygiene practices, and other relevant precautionary measures.

  • Safety measures for Food & Beverage providers

Communicate with food vendors well in advance and educate them on best practices on how food should be served during your event. For example, instead of open buffets, advise them to serve individually wrapped food. If your F&B providers insist on using open buffets, make sure that they use splash and sneeze guards or other relevant food safety measures.

  • Hand sanitization devices around communal areas

Forcing people to use bathrooms for hand hygiene is not a good option since it compromises social distancing rules. Instead, a good backup plan is to place hand sanitizer dispensers in key areas, especially nearby meal, and beverage stations.

Follow-up after the event

  • Post-event surveys

Use these surveys to analyse your event’s success, but also to find out if any of those who attended are feeling unwell to avoid the spread of the virus.

  • Prepare attendee data if necessary

If public officials need the attendee data to conduct an epidemiological investigation, make sure that you have it handy and ready to go. Time is extremely important in such investigations.

In summary

Remember, these are general guidelines and before applying any of them make sure to double check with local authorities. We hope that events will get back to normal as soon as possible, but before that, better be safe than sorry.

At Oveit, our mission is to help event organizers accomplish their goals, even during challenging times. We try to find innovative ways in which our technology can be used in force majeure situations. Hopefully, these guidelines will help you get back and running.

Stay safe!

June 24, 2020 Access management, Event management, Event professionals, Event spotlight, Event tech, Events, Oveit Features, Technology, Uncategorized No comments yet