Oveit partners with Crypto.com to enable crypto payments for events and venues

We are announcing our partnership with Crypto.com, the pioneering payments and cryptocurrency platform. For the past months we have been working closely with the Crypto.com Pay team to provide events and venues an easy way to accept payment in cryptocurrency.

With Crypto.com Pay event planners and venue managers can accept crypto payments in BTC, ETH, LTC, XRP and CRO. If they do not want to be exposed to market volatility, payments in cryptocurrency can be converted to the fiat currency of their choice. This means that visitors can pay in cryptocurrencies such as Bitcoin, Crypto.com Coin or Ethereum, and event planners can retain the cryptocurrencies or have them converted to fiat currency such as USD or EUR.

Transactions are powered by the Crypto.com’s CCSS Level 3, ISO27001:2013 and PCI:DSS 3.2.1, Level 1 compliant platform. Crypto.com Pay Checkout safeguards customer payment data, providing event organizers peace of mind while offering customers the option to pay in cryptocurrencies. 

How can event planners use cryptocurrency payments?

Using Oveit’s integration of Crypto.com Pay, event planners and venues can accepts crypto payments in one or more ways:

  • Sell tickets to events or venues.
  • Sell add-ons to tickets: e.g. an event t-shirt, beverages or access to the VIP area in the event, all packed in the same ticket.
  • Allow digital wallets top-ups that can be used in-venue: Oveit offers event planners and venues the option to set up an in-venue economy . In the venue digital wallets can be used with local vendors by simply tapping an NFC wristband, showing QR codes or via biometric payments (face payments).

To celebrate this partnership and help event planners adopt this new payment technology we are waiving all fees for Crypto.com Pay transactions until the end of 2020. Crypto.com has announced customers making payments using Crypto.com Pay to events powered by Oveit will receive up to 10% cashback in CRO in their Crypto.com App wallet from now till 31 Jul 2020.

To find out more about the offerings of Crypto.com, please visit www.crypto.com.


About Oveit

Oveit provides Economy as a Service tools for events, venues and smart communities. Using Oveit event planners can sell tickets, manage registration and access control and set up cashless payments in their venues. 

Oveit’s distributed ledger technology creates an Edge Payments (payments at the edge of the cloud) ecosystem that is fast, secure, and always on. Visitors can top up a digital wallet and use it for a customized purchasing experience. Oveit helps events, retail companies and hospitality venues to onboard vendors and buyers, track visitor behavior both online and offline and increase revenue. 

About Crypto.com

Crypto.com was founded in 2016 on a simple belief: it’s a basic human right for everyone to control their money, data and identity. With over 1 million users on its platform today, Crypto.com provides a powerful alternative to traditional financial services, turning its vision of “cryptocurrency in every wallet” into reality, one customer at a time. Crypto.com is built on a solid foundation of security, privacy and compliance and is the first cryptocurrency company in the world to have CCSS Level 3, ISO27001:2013 and PCI:DSS 3.2.1, Level 1 compliance. Crypto.com is headquartered in Hong Kong with a 200+ strong team. For more information, please visit www.crypto.com.

March 23, 2020 Event management, Event tech, Events No comments yet

Organizing events with millennials in mind

Millennials or Generation Y as others like to call them, were born between 1982 and 2000. In the US, millennials represent half of the people in employment and are the largest generation in the country’s workforce. At a global level, this exclusive club of 1.8bn people account for roughly a quarter of the world’s population.

According to a recent study, this generation cares more about experiences and is less materialistic in nature. The event industry is all about delivering memorable experiences and organizers must get creative to retain millennials for future editions.

Entertain millennials through technology

Millennials are tech-savvy and expect to attend events that embrace technology. Begin with the simple things that make a big difference, such as registration. The registration process should be mobile friendly and paperless. In 2018, 58% of online traffic came from mobile devices, while 42% from desktop. Generation Y has a big contribution to these numbers, with mobile devices being the preferred way for web surfing. Forget about physical tickets and send them electronically.

Instead of printing out brochures with event related information, include those details into a branded mobile app. The App can keep your audience entertained and up to date with event related news. It can be used as a networking tool as well. Face to face interactions are still a priority for this generation, despite their online presence. Allow them to match other attendees with similar interests and aspirations by using a dedicated event App.

Content quality

The average attention span is down from 12 seconds to 8 seconds according to a recent study. This is how long it takes for your audience to lose interest during a boring presentation. For organizers that focus on designing events with millennials in mind, providing entertaining content is essential. To achieve that, you can set up a pre-event discussion with the help of social media. This way, you enable your attendees to express their views and expectations. Based on their preferences, reach out to experienced speakers that deliver content in a professional and interactive manner.

Make it sustainable

Classifying as the first generation to grow in a world where climate change finds itself in a continuous debate, millennials tend to be very concerned when it comes to environmental sustainability. They admire progressive companies that take action and contribute to a better world. Your event makes no difference and should approach a sustainable culture to become a success.

Oveit is a tool that allows organizers to design events with millennials in mind. It offers a fast & secure payment alternative, a friendly registration process and on-site entertainment with a simple tap of the hand. If you want to convince yourself and give it a try, feel free to drop us a line!

March 9, 2020 Event management, Event professionals, Events, Uncategorized No comments yet

5 Tips to reduce and recycle waste at your event

Events tend to have a positive impact on the local economy and community. Smaller businesses might generate large proportions of their annual income during an event. However, besides the positive impact on the overall economy, events can also generate large amounts of waste. Therefore, organizers should start the planning process by creating a recycling and waste prevention plan to protect the local environment.

Here are 5 tips that can help event organizers recycle and reduce the amount of waste that is generated during an event:

1. Understand your waste

Identify the most common waste streams and prepare accordingly. A food carnival will certainly have different waste compared to a special event featuring livestock. Therefore, as an organizer, you should inform competent authorities and provide them with details about your upcoming event. They are the ones making sure that recyclables end up in the right place after the event. Examples of common types of waste are: plastic bottles; paper; cardboard; glass; food waste and general waste.

2. Educate your team and attendees

You should inform your participants on the where, what and whys of recycling. Train your volunteer staff and give them insights into effective recycling practices. Create a fun and challenging competition and reward your volunteers accordingly.

Inform your attendees about designated recycling areas in advance. You can send out newsletters and give brief instructions. Besides that, you can assign volunteers to offer assistance and assure that waste is sorted properly.

3. Vendors should use recyclable or compostable materials

It is important to assure that vendors use recyclable materials. They will be responsible for a large amount of the venue’s waste. Make it mandatory and include in the contract that adequate packaging and materials must be used by event vendors.

  • Recyclable materials – these materials are reused and some examples include: aluminium and steel cans, cardboard, glass, newspapers and plastic bottles.
  • Composting materials – it is a process that involves organic waste which can be used for different purposes. It gives back to the earth the materials that initially came from it. Examples of compostable materials include: fruits, vegetables, leaves, old wine and any biodegradable waste.

4. Print only necessary materials

Instead of printing out promotional materials and tickets, try to do that electronically. There are many platforms that provide solutions for that, Oveit being among them. For promotional materials, you can send out newsletters instead of brochures and flyers. However, in some situations, brochures and flyers prove to be more effective. If you decide to print, do that strategically. Do it on both sides and avoid blank spaces.

5. Clearly mark all containers for recyclables

Clear signage is essential to differentiate which materials can be recycled and where to put them. It would be a good idea to place signs high, so that your attendees can see them from distance. Use self-explanatory photos with universal symbols to assure that foreigners will have no trouble understanding the message. Besides that, provide written instructions in English and other relevant languages.

Communicate in advance with the local recycling service provider and request color-coded bins. Avoid placing recycling bins in separate areas, because it’s not convenient for your participants. Instead, place a recycle bin next to every trash can and use clear signage to differentiate them.

February 27, 2020 Concerts, Event management, Event professionals, Events, Festivals, Uncategorized No comments yet

Your event: Successful or not?

Recently, you’ve hosted an event and you feel like your hard work finally paid off. Ticket sales were above expectations and you managed to reach your goals. However, with so many stakeholders involved, it is important to evaluate the success of your event in an objective manner. Obviously, feeling good about its outcome is a great sign, but in the events industry, there is always room for improvement.  

In this article, I will go over different methods that can help organizers measure if their event was successful or if they need to make changes for future editions.

Pay attention to social media activity

In these days, it’s a given that you should be active on social media, especially if you want to promote an event. Post-event reactions coming from your attendees is the most valuable and rewarding feedback. In the end, all your hard work is centred around them with the purpose of creating memorable experiences. If you identify positive comments to your posts, such as: reactions, likes, comments or retweets, you will know for sure that your participants had a blast. Keep in mind that you should create social media content after the event to measure reactions more precisely.

Post-event surveys

Surveys are also a great method to find out opinions related to the success of your event. For relevant and truthful answers, try to keep them anonymous and don’t ask for personal details. Create questions strategically and don’t expect your participants to reply with long answers, because they won’t. Before conducting the survey, you should clearly define what you expect to get in return. For instance, dichotomous scales (‘yes’ or ‘no’) won’t help you find out if a customer was happy with an experience or not. In our case, a Likert Scale will prove to be more efficient. It is a good way to measure attitudes or feelings, therefore providing you with valuable insights.

Examples of questions that can measure the success of your event:

  • How do you rate the event location?
  • How do you rate the content that was presented?
  • What is the likelihood to recommend this event to your friends?

If attendees respond with ‘less likely’ or ‘very unlikely’, you can insert a box that allows them to elaborate on their answers.

Event ROI

ROI (return on investment) = (benefits of the investment – cost of investment) / cost of the investment. Depending on your event theme and purpose, the benefits of the investment may vary. For instance, if you aim to turn a profit from ticket and registration sales, finding the ROI is simple. However, for a company that launches a product and therefore decides to host an event, the ROI will most likely be negative. The purpose of a product launch event is to generate as many leads as possible. You should look at it as a long-term investment that will generate a return in the future and not immediately after the event.

Sponsors Satisfaction

As previously mentioned, it’s not only about your attendees. Sponsors have a great contribution to your event and their feedback can add value to future editions. On top of that, they are the ones funding your event and they can’t be neglected. It might be relatively easy to bring them in for a first edition, but more importantly is to establish a long-term relationship that results in mutual benefits. Their level of satisfaction and willingness to return is measured slightly different. Listen carefully to their constructive feedback and prove that you fully understand what needs to be different for the next event.

Define your Key Performance Indicators (KPIs)

A key performance indicator is a performance measurement tool designed to evaluate the success of a business and its particular activities. The KPIs for measuring event success will be different based on your pre-defined goals and objectives.

The KPIs covered in this article apply for most events. However, for specific objectives, you might have to establish additional indicators.

February 21, 2020 Event management, Event professionals, Events, Uncategorized No comments yet
images from multiple events and the text "2019 event trends"

2019 Event Trends. What to keep an eye out for

Based on my personal experience and the know-how of our event planning partners, I’ve put together a list on what we at Oveit expect to be the 2019 event trends.  This is far from being exhaustive, but I hope it will help you prepare for the year that lays ahead. Let’s have a meaningful and successful 2019.

Authenticity

In order to emotionally connect with attendees, authenticity needs to be one of the most important assets of your events. Line-ups, activities, brand activations and displays, everything will need to be in harmony with your stated values.

Event authenticity is mostly about being faithful to your stated values and loyal to your attendees. Trends will come and go, but your identity (based on your beliefs) cannot change from one year to another. Authenticity determines the trust in your brand, but it’s also the second most important factor for millennials to decide if they support a brand or not (the first being loyalty discounts).

authenticity as event trends for 2019. arrow showing that for 90% of millennials brand authenticity is important

Authenticity means being faithful to your stated values and loyal to your guests. It means that you are not afraid to show who you are and that you are not afraid to stand for what you believe in. Not everybody will be on the same page with you, but it is impossible to please everyone. And not everybody should be your guest, partner or sponsor – as your sets of values should apply to them as well.

For example: if you host your events outdoor and plead for ecology, having a company known for polluting the environment as a sponsor will make you look untrue (to be gentle).

Stay true to yourself and stay true to your attendees. In the long run, it will really make a difference.

Families with small children – one of the 2019 Event Trends

When it comes to events in general (and music festivals in particular), in the last 4 years families with small children saw the highest increase when it comes to attending rate. A study conducted by Starcom shows that more than 25% of the questioned young parents consider concert/festivals as a proper experience for children. And this should be of no surprise as millennials, members of the generation that chooses experiences over goods, have reached the parenthood age.

This change brings new challenges for the event organizers, but new opportunities as well. Child activities are becoming “a thing” at events, but are also a good way for brands to use them as new marketing channels. New sponsors can be interested in your events. You can now open new revenue streams by offering dedicated services for families with children.

Obviously, if your event is not child-friendly (for reasons that are beyond your power) you should mention it from the beginning. Don’t try to attract this category for events where kids will not feel welcome or where it is not safe for them. As I have mentioned before, it’s important that you create an authentic experience and this may mean that your event is not crafted for everyone.

Personalized experiences. Based on the relevant information

I’ve always been a huge fan of personalized experiences. I strongly believe that this is a great way of showing your guests they truly matter to you, that they are not just another sold ticket.

However – to offer personalized experiences you will first need to know what your attendees like. You will need to collect data about their favorite artist/speaker, along with their demographics, in order to create some cohort reports that will get you one step closer to creating a memorable experience.

This is why we have developed our NFC-based engagement features. We opted for NFC because it’s fast and secure. And believe me, attendees treasure their time. Nobody will be happy to repeat the same process over and over again each time they want to engage an exhibitor or join a gamification feature. The times when attendees were forced to manually enter all their information are over. Or so it should. Our software allows them to communicate with just a simple tap of the hand.

The same process is available to check their purchasing habits. Data is paired to your attendees’ information in order to use them for your current and future events.

Use a registration form to collect attendee data. Allow them to engage your exhibitors with a simple tap. GDPR compliant, of course.

photo showing 2 people and a device used for attendee engagement

Tablet and NFC reader used for attendee engagement. Source: Pioneers ’18

Connect attendee data to your cashless payment system information. See what attendees like and what they dislike. See which are the areas they like to spent their time in or which sessions/artist they find attractive.

Offer a customized experience without being too intrusive. Your attendees want a customized experience. But they don’t want to make an effort each time you need their data.

Contact us for more info on the “tap and engage” feature.

Social responsibility. More than a 2019 event trend

With generation Z reaching the “wow, I love events” age, social responsibility should get an important place on your agenda. Why? Because soon Gen Z and millennials will represent the most important age segment of your guests. And they take social responsibility extremely seriously.

Yes, by creating communities, events are changing the world, making it a better place. But this may not be enough.

Useful ideas:

  • Have Non-profits as exhibitors at your events; this way you will help them engage attendees and make their causes know.
  • Redirect a percentage from your tickets income to a social cause.
  • Support an existing cause by offering them exposure in your marketing campaigns.
  • If you host outdoor events you can re-energize an area with a damaged environment and host your event there.

But your efforts need to be for something you believe in. Don’t do it just for the publicity. People can tell.

As mentioned in a previous article, 80% of Gen Z feels that social responsibility is mandatory for brands. It’s not a trend, not just an option, it’s something that we all must support. It’s our duty.

Event marketing trends for 2019. Micro-influencers

Forbes recently published the  “11 trends that will shape marketing in 2019” article, pointing out 11 marketing trends that we all should focus on this year. But one really caught my attention: the growth of micro-influencers. I admit I have a personal affinity toward influencer marketing. I have written an article on how to use influencer marketing to promote your events, so I will not plead for it again. But I will mention one of the most important reasons for which influencer marketing is on the rise (besides banner blindness and the likes):

  • influencer marketing is closer to  word of mouth marketing than it is to traditional marketing

And this is BIG. We trust other humans’ feedback over a brand more than we trust its marketing messages. It’s reasonable. People follow social media influencers for the content they create, but also because they like them as humans. They trust them. This is why Influencer Marketing is so powerful.

Micro-influencers, a 2019 (event marketing) trend, are social influencers that have a smaller group of followers, but also the strongest engagement with their audience. Their connection is genuine. Their content is not created for everyone but suited for a niche. And that.

Would you rather work with a celebrity? That’s fine, but remember that 70% of the millennials prefer a brand that is endorsed by a non-celebrity influencer.

1 on 1 meetings

There’s nothing new here: conferences and business events are gold when it comes to meeting new people. If you are hosting such events I am sure you have noticed that the networking element is something your attendees really appreciate. In fact, this is so important that a google search for “networking at events” gives us over 350M results.  And this is why it made it to my 2019 event trends list.

print screen from google search of "networking tat events"

source: google.com

There are tons of articles that are trying to teach people how to become better and better are networking. And people are reading them. I’ve heard it from hundreds of attendees. The interest is real.

What can you do to help attendees network?

Start with a designated area. Pioneers ’18 had a designated area for one on one meetings and people loved it.

Have a 1:1 meeting feature in your event app.

Use a designated 1:1 meeting app: using our open API it’s easier than ever to send collected data (through registration forms) to third-party apps.

Help people connect and your event will quickly become the “go to” for professionals from multiple industries.

Although the year has just begun and surprises may occur, these are 6 of the 2019 event trends that I will keep an eye for. Hope my article helps you prepare for this great year that lays ahead.

January 30, 2019 Event management, Event professionals, Events No comments yet